Cannot take Collector app maps offline

[SteveTaylor6]

Collector app on all platforms has suddenly stopped letting you take a map off-line. This issue no doubt relates to the other issue I posted today about Collector app on-device edits on all platforms not syncing.  ArcGIS on-line and Collector app on-line still working.

[ShawnCapararo]

My organisation is also experiencing this issue. Both creation and syncing of offline maps is not working. We first noticed this at 8:00 AEST.

I have opened a support case with ESRI Australia who have escalated it to ESRI Inc.

[ClayDonaldsonSWCA]

Our organization has been having reports of this issue since 12/6/2019. We can publish, but any attempts to download or sync are timing out or showing an error.

[MiaogengZhang · Accepted solution]

ArcGIS Online Health Dashboard shows the issue should be resolved. Originally services5.arcgis.com experienced intermittent performance issue. 

[ClayDonaldsonSWCA]

Yes, however I am on services1 and we are still experiencing a similar issue.

Can anyone else on services1 report if they are having issues?

[SteveTaylor6]

Still not working. I wish they would not say it is fixed when it clearly is not.

[ShawnCapararo]

We are still experiencing the issue at 07:15 AEST 10/12/19.

[SteveTaylor6]

Still not working. This is extremely disruptive to our remote area Rangers and contractors. Two sync issues within a few months caused by esri, is leading to a loss of confidence by my field staff in using Collector app for off line mapping.

[MiaogengZhang]

Clay Donaldson‌ Shawn Capararo‌ Steve Taylor‌ The issue with servces1.arcgis.com should be resolved now. You need to resubmit the job. 

[ShawnCapararo]

Thanks. We seem to be back in action at 10:00 AEST 10/12/19.