Touch controls for esri maps not working on Chrome (Android)

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06-20-2019 09:44 AM
BrendonJoyce
New Contributor III

Hi all,

Recently I published my first infrastructure viewer for use in my company. We have an enterprise setup and I used a webmap and webapp builder to create the viewer app. Everything is working fine with users on desktop and mobile, except for Galaxy S8 Chrome users. I am instead left without touch controls (pinch to zoom, touch and drag to navigate). 

I have reproduced the issue on 3 work phones, all S8 on Android 9 and several different versions of Chrome. Works after downloading Firefox on the phones, and it works on Apple/Safari.

I believe it is similar to past issues with esri/Chrome: https://community.esri.com/thread/219624-touch-screen-doesn-t-respond-with-javascript-api-325

Any insight into this issue would be much appreciated, thank you.

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