Latest Contributions by RobBlash

I've tested on an iPad this morning and the issue appears to be fixed. I am assuming it's working as expected on iPhone too, but I'm waiting on an iPhone user to come online so I can bug them to test it. ... View more

Esri indicated to me in an email that the downloads from the website will not be updated until Tuesday, but I am seeing the updates in Google Play store and iOS App Store. ... View more

Awesome, thanks for the update. I just tested on Android (Pixel 7 pro) and it seems to be resolved. I will test on iOS tomorrow. ... View more

Another vote for expediting, this is a major bug. ... View more

100% agree with this statement. I'm glad to see all of the progress that has been made with Survey123 in the last few years, and I know that the increased complexity makes bugs more likely. However, the impact of these bugs is also increased since we've increased adoption across many of our field workflows. When folks in the field have been burned by a bug its pretty hard to regain their trust. This is especially true for the folks that resist the shift to a non-paper solution in the first place. I suppose this is a lesson learned that we need to pay more attention to the betas, but the struggle to find extra time for this is real. I hope Esri will also step up to increase their internal testing. ... View more

@ChristopherCounsell wrote: If anyone reading this issue is impacted by the bug, please contact technical support so your organization is attached to the bag. Just put in a request saying please attach us to BUG 00016581. If it's impacting you majorly like it is me, please also consider escalating the defect via My Esri: https://support.esri.com/en-us/knowledge-base/escalate-a-bug-000024129#   This is great advice, the more impact visible to Esri the greater the likelihood that it is fixed quickly. I always try to frame it as number of surveys impacted and number of users impacted to help drive the point home about how disruptive the bug is.   I'm also working with some other Esri contacts to hopefully expedite a fix. ... View more

I am having the same issue with all of my many surveys. I currently have a support ticket open with Esri (03567308). The initial response was to assign an old 2016 bug to the problem, however this is a new problem because the issue didn't show up until last weeks v3.19.120 update. On Friday I pushed back on support to review this further and I am awaiting an update. As mentioned above, the form unexpectedly jumps back to a photo once a photo has been attached and there is further interaction with the form. Edit: See attached video showing the same behavior that @WetherbeeDorshow has shown in their video. ... View more

@ZhifangWang and @BarbaraWebster1  exporting a larger batch of reports has been working so far this morning. I'll report back if something changes. Thanks for your help in getting this resolved. ... View more

Thank you, we will evaluate today and report back. ... View more

@BarbaraWebster1 we are still experiencing the issue this morning.  ... View more

Hi Barbara, No enterprise in play here, everything is AGOL HFS exporting a small number of records seems to work, but 50+ records seems to trigger the problem It's a bunch of surveys in my org that are having the issue Yes, all surveys have been in use and working as expected since 2020. This issue first began Wednesday morning June 15th FYI I have a support ticket open (03366594) but due to workload I have not been able to get on a call w/ them. ... View more

And the associated error message   ... View more

@BarbaraWebster1 We're still seeing some issues with report generation, particularly with getting stuck at the "Packaging" stage. This one has been going for 10+ minutes.   ... View more