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I just installed ArcGIS Monitor 2025.1.1 and I have a couple of complaints and hopefully let others know. 1) When I go to My.esri.com to download the software, the Agent is labeled 2025.1.1 "ArcGIS Monitor Agent (Windows) 2025.1.1" but the ArcGIS Server exe's do not "ArcGIS Monitor Server (Windows)" 2) Then when I installed the ArcGIS Monitor Server,and go to Administration, Licensing. The license just says "25.0" They make it a big deal in the documentation that the server and the agent need to match, but as far as I can tell there is no way to see what version of Monitor you are using. When I put in a support ticket. the response I got was " I can confirm that ArcGIS Monitor displaying the license version as 2025.0 is expected behavior. Your environment is working fine and you can be rest assured that the update is not in jeopardy." In Windows Programs they don't even match. I will say that this version did fix my issue of 2025.0 with the Metrics units being wrong, so that made me happy.
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The Avg_Instance used metric seems to be pretty low, rarely over 1, even though in Sever Manger I will often see the Instances used jump up to 8 instances are more. The Instance saturation is well over 50%. I am assuming the actual time it is in use is very small, hence the small average. So what would be a good way of judging what these numbers mean? I would think some number range that corresponded closer to the Instance in Use data shown in Server Manager would be more useful for tuning and setting the Min and max Instances on a service. Is there a different metric for it? (Max Instances in Use??) Configure service instance settings—ArcGIS Server | Documentation for ArcGIS Enterprise "This chart is another good way to identify usage trends on a per-service basis and can help answer questions such as “What ArcGIS Server services might be good candidates to move to the shared instances pool?” If a service uses few instances on average, you may want to move it to the shared pool. If a service uses many instances on average, it should probably have a set of dedicated instances to process incoming requests." Appreciate any guidance you can give.
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10-17-2025
06:09 AM
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I have been noticing occasional alerts on Instance Saturation for some services with Shared Instance pooling. It is not every service that is using the Shared pooling method. The critical level is 100%. Is this trying to tell me something different than the Services with a dedicate Instance pooling?
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10-01-2025
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Derek, Thanks. I found that right as you were posting it. To be honest I would rather not go through another patch just to fix this error. If there are other reasons to patch, then I can do it. But can't I get a list of Metric types and the the corresponding units they should be set to? A simple summary from the table would be sufficient.
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09-23-2025
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D'oh. found a similar (same issue) . https://community.esri.com/t5/arcgis-monitor-questions/after-2024-1-gt-2025-0-patch-all-my-hosts-show/td-p/1638176/jump-to/first-unread-message
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09-23-2025
06:56 AM
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After upgrading, most of the metrics ahve a unit of Connections things like Request rate whitch should be Seconds. I put in a ticket with support. This is what they sent. - I found a related case where a customer found a possible workaround. "The issue stems froma change where "databases session metrics for postgreSQL databases have been deprecated and replaced by database connections. The upgrade script that handles this transition appears to have incorrectly mapped the vase majority of metrics to the db_connections base_r_id, regardless of their actual metric type." - Informed that this issue may hit a BUG. - Provided the workaround to the customer: The r_id field in that table contains an expanded version of the data that is in the base_r_id field. A series of selection statements and update statements to revise each metric type in the base_r_id field carefully. (Note; they did not send me these actual select statements) So I would like to fix these, but don't know what they should be set to (I could guess). Anyone have a list that I could use that I can update, or better yet the SQL to update them?
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09-23-2025
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I recently upgraded from 2024.1.1 to 2025.0.1. It would not connect to the database. After several retries I found out the upgrade was updating some Integer to BIGINT datatypes. I understand it may be hard to estimate the actual time, but it seems like you could check the count of records it was going to update and at least display a message if it is anticipated to take a long time. Also I found no mention of this in the installation instructions, just a heads up would be nice or some indication it was actually doing something.
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09-16-2025
11:46 AM
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I would like to add my vote to this request. One report I use frequently is the Storage Capacity Available Metric. We have 120 different server/drive combination that I export to a table and keep track of the changes over time. If you do not want to support these reports, it would be nice to release the code so others could maintain them.
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05-27-2025
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Good advice. I will wait until the patch 2024.0.1 is released and also wait to install the agents locally in 2024 when it is required. Appreciate the input everyone.
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10-02-2024
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We would like to upgrade to 2024 from 2023.3. Currently we do not have any Monitoring agents installed locally, and only have the 1 Agent on the Monitor server itself. I was wondering if it would be better to install the 2023 agents on the remote servers and configure those before upgrading. My thought is it could be done in an incremental fashion. But maybe it is actually more work. Also, in 2023.3 we are getting occasion sever Observer errors , so maybe that would eliminate that issue. I appreciate the help.
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09-30-2024
12:28 PM
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A while ago, I thought monitoring hosted services was on the board for the 2024 version. Didn't see it mentioned in the blog. Just curious if that capability was added. Thanks.
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09-04-2024
07:14 AM
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I would like to use a Rest Query for a specific date/time range. and see the Graph. In the GUI if I pick a start and end date the Rest Query has this, since I am in Central time (-5) it has 5:00:00.000Z overview?dateFilter=2024-08-30T05:00:00.000Z,2024-08-31T04:59:59.999Z When i try to change this, overview?dateFilter=2024-08-30T15:00:00.000Z,2024-08-31T18:04:59:59.999Z it does not seem to work. And it just returns to the Overview page with the default Last 2 hrs option. https://xyzx.xy.biz:30443/arcgis/monitor/monitoring/components/49529571/overview?dateFilter=2024-08-30T15:00:00.000Z,2024-08-31T18:04:59:59.999Z
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08-30-2024
11:00 AM
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Ok, Esri Support tacked my issue, and I figured out where to run the Observers. Apparently there is a known issue if in the Server Admin Usage reports there is a report with all numeric values in it's name, it fails to update, so we deleted that usage report, and like Magic started working again. Thanks Josh for your help.
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08-20-2024
09:23 AM
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Hmm. Can you send a screen shot, I don't seem to be able to find that. However, I do see I am getting a bunch of errors in the logs. So that might be why it isn't refreshing. Details ["New-CimSession : WinRM cannot process the request. The following error occurred while using Kerberos authentication:"] Message An error occurred running the observer Resource observers:54
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08-20-2024
07:44 AM
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I notices some services are missing in arcgis monitor for my ArcGIS Servers, And some services that have been deleted are still listed. I am using 2023.3.1 I know when we add the Server, it pulls in all the services. What is the process for refreshing these? Can I manually add and delete them?
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08-19-2024
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| Title | Kudos | Posted |
|---|---|---|
| 1 | 10-17-2025 06:09 AM | |
| 3 | 09-16-2025 11:46 AM | |
| 1 | 05-04-2017 02:49 PM | |
| 3 | 10-24-2019 06:34 AM | |
| 2 | 08-26-2019 12:49 PM |
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