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MikeBricker1
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since ‎07-06-2015
7 Badges Earned
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‎10-05-2023
8 Posts created
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Latest Contributions by MikeBricker1

POST

Re: ArcGIS Pro crashes when adding data

For updating my drivers I am using the Nvidia GeForce Experience application. I am currently running the latest Nvidia driver version 364.72 (released 3/28/16). ... View more
ArcGIS Pro Questions
‎04-07-2016 03:49 PM
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Re: ArcGIS Pro crashes when adding data

Hi Laurene, I have checked the msvcr100.dll in those locations and the list below is the path and version number for that dll. ArcGIS\Pro\bin     10.0.30319.1 Windows\System32     10.0.40219.332 Im not sure if relevant but here are the msvcr100.dll versions installed for City Engine which runs fine. Esri\CityEngine2015.1     10.0.30319.1 CityEngine2015.1\jre\bin     10.0.40219.1 Also here is a msvcr100.dll version for my graphics card. Program Files (x86)\NVIDIA Corporation\LED Visualizer     10.0.30319.460 And a few other versions for other software installed. Program Files (x86)\Google\Google Earth Pro\client     10.0.40219.1 Program Files\QGIS Lyon\bin     10.0.40219.1 So the Pro and System32 dll are different, however I checked my manager's pc (same build) and he has the same versions for his Pro and System32 dll. Thanks, Mike ... View more
ArcGIS Pro Questions
‎04-05-2016 03:15 PM
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Re: ArcGIS Pro crashes when adding data

Thanks Curtis, I think you are right. I will escalate this up to tech support, and post back if I get a solution. ... View more
ArcGIS Pro Questions
‎04-04-2016 09:38 PM
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Re: ArcGIS Pro crashes when adding data

Hi Curtis, I disabled my display adapter and launched Pro. Unfortunately the program still crashed with the same error message after adding data. The graphics card drivers are all up to date though. On the plus side the screen size reminded me of using computers in the early 90's.. ... View more
ArcGIS Pro Questions
‎04-04-2016 07:59 PM
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Re: ArcGIS Pro crashes when adding data

Dan, Thank you for your suggestions, and referring this to the Desktop Install. Cheers! ... View more
ArcGIS Pro Questions
‎04-04-2016 07:53 PM
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Re: ArcGIS Pro crashes when adding data

Hi Dan, I have checked all the specs and my PC falls within the recommended/optimal range for hardware. Also for software I have Microsoft .NET 4.5.2 and IE v11 installed. Cheers, Mike ... View more
ArcGIS Pro Questions
‎04-03-2016 05:21 PM
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ArcGIS Pro crashes when adding data

When I add data to ArcGIS Pro I get a Windows error message (image below) about a faulty MSVCR100.dll. I can open up projects that I created using Pro v1.1, but if I try to add data to the project it will crash. After creating a new project in version 1.2, as soon as I try to add data the program will crash. My manager and my computers were both built last November with the same specs and his computer runs Pro without any issues. My Internet/GeoNet searches haven't resulted with anyone having similar issues. If anyone could help me out with this it would be greatly appreciated. Things I have tried: I have uninstalled and reinstalled ArcGIS Pro 1.2. I had originally updated from 1.1 using the ArcGIS Pro updater. I have updated my graphics card drivers. I deleted my C:\Users\<user profile>\appdata\local\esri folder. Computer Specs: Windows 7 Professional Graphics Card  NVIDIA GeForce GTX 970 Processor  i7-4790 3.6 GHz RAM  16 GB Regards, Mike ... View more
ArcGIS Pro Questions
‎04-03-2016 04:32 PM
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