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@JessicaBlackwell1, so the logic in the app when you deploy is it will look for all the deployed versions of a given solution. If it finds that the same version being deployed has already been deployed in your content, it will not reuse any of the previous layers, instead it will deploy all new items. If instead when you deploy a solution and there is only a previous version that has been deployed, it will reuse layers from the previous version as long as the layers were not modified in the new version. This is the case for Parks and Grounds Management when going from 1.0 -> 1.1. So if I understand you have 2 deployments of version 1.1 and 1 deployment of version 1.0. If you want to deploy a new copy of version 1.1 on top of the layers in your 1.0 version you have 2 options. Delete the 2 deployments of version 1.1 or transfer the 2 deployments of version 1.1 to another user. In both of these approaches the app will only see version 1.0 in your content and as a result reuse the layers from it when you deploy a new version of 1.1.
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yesterday
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@JessicaBlackwell1, Could you share some more details on the multiple deployments you have, I can try to help you achieve this result. From the Deployments page, it sounds like you have 2 deployments of Parks and Grounds Management. Could you tell me what version they are? You can see this by opening each deployment and looking at the version info. Which deployed version has the existing feature layers with data that you want to deploy the new items on top of?
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Tuesday
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Hi @JessicaBlackwell1, within the ArcGIS Solutions app, if you go to the Deployments page, do you see your previous deployed version of the Parks and Grounds Management solution? If you open it does it say its version 1.0. Do you have multiple deployments of this solution in your content? This will only work if you have version 1.0 deployed, but have not deployed 1.1 already.
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a week ago
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Hi @Joshua-Young, what you are describing is intended behavior. When you deploy an updated version it will reuse items from the previous version that are unchanged and only give you the new/updated items. If you want a fresh new version you can deploy it 2x. The first time it will reuse the items from the previous deployment. The second time you will get all new items. We are working on an enhancement for a future release that will give you more control over this when you deploy and allow you to explicitly decide whether you want to deploy all new items, or reuse items from a previous deployment.
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06-16-2026
06:03 AM
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@HamzaBouras, yes we are considering both ArcGIS Online and ArcGIS Enterprise for this.
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03-05-2026
06:12 AM
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658
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@Cplagge_Brd, the Address Data Management solution will not auto assign unit numbers, it will only assign the address number. There are fields to define the unit information, but nothing is built in to automatically apply or increment these unit numbers.
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02-20-2026
10:37 AM
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Hi @Yeaton, Check out this blog post where we describe how you can configure the app to restrict submissions to within a boundary that you define: https://www.esri.com/arcgis-blog/products/arcgis-online/constituent-engagement/whats-new-in-reporter-instant-app-june-2025
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02-11-2026
06:39 AM
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Hi @Yeaton, we didn't originally design that web map for use in Field Maps, but I don't think there is any reason you couldn't create a copy of it for use in Field Maps. Regarding the error, it looks like the Resolution arcade expression in the pop-up is causing the issue. The expression returns null when the report does not have a status of Canceled or Completed. This is so that this section doesn't display, it appears Field Maps does not like this. When I changed the expression to return the text 'No Resolution' instead of null I not longer received the error in Field Maps.
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02-06-2026
09:39 AM
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@Matt-Huser, the way you can currently do this is using the solution.js library I describe in the post you shared. However, you are correct that creating your own solution and making it available to others to deploy is on our roadmap. We are early in the requirements gathering phase for this and if you are interested in sharing more of your requirements please send me a direct message and we can discuss it further.
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02-06-2026
09:24 AM
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The categories and types are in the CSV. The notebook reads from the CSV and updates the feature layer. If you run the notebook as is, when it completes the layer will updated and you can see this in the Reporter app. I would really encourage you to run through the help steps, there are only a few and will get you up and running quickly.
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11-26-2025
06:42 AM
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No it does not come preconfigured with request categories and types. In addition, it is not just controlled by domains. We are actually using contingent values in the feature layer. Contingent values are what give you the behavior where if you select a specific request category it limits what the valid values are for the request types. It is not currently possible to populate contingent values through the UI, however we provide a python notebook that can be run to update the contingent values on the layer. In addition, we provide a CSV file that can be downloaded and modified to include the desired combinations of categories and types. The notebook reads from this CSV to update the layer. The CSV is preconfigured with a base set of categories and types. I would recommend you follow the documentation to download the CSV and review the categories and types. Make any desired changes, save and upload it back to the item. Then you can run the notebook to apply the contingent values to the layer.
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11-26-2025
06:35 AM
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We document how to import and modify the request categories and types in the documentation link below for version 3.0 of the solution: https://doc.arcgis.com/en/arcgis-solutions/latest/reference/configure-citizen-problem-reporter.htm#ESRI_SECTION1_64BA96A144634860A104787C94FFD308
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11-26-2025
05:54 AM
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@Dawn_Scott, you will want to remove the templates for every status except submitted. This is the only template you want, so that the new report defaults with a status of submitted. If you only have one template, the Reporter app should skip selecting a template and go straight to providing the report location and then to the form.
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11-07-2025
07:59 AM
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I took a look and this is occurring because the Requests layer has no templates. You should be able to go into the map viewer and edit the templates on the layer. Make sure you add one template, this will be the default template used when submitting new requests. If you have more than one template you will be presented the option to select the template as you saw before.
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11-06-2025
09:45 AM
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Yes, it looks like it is stuck on the template selection page, but there are no templates displayed. Is this shared publicly? Anyway I could get access to app/map/layer to see what is configured. If you would prefer to shared privately you can send me a direct message.
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11-06-2025
07:22 AM
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| Title | Kudos | Posted |
|---|---|---|
| 1 | 06-16-2026 06:03 AM | |
| 1 | 03-05-2026 06:12 AM | |
| 1 | 02-06-2026 09:24 AM | |
| 1 | 11-07-2025 07:59 AM | |
| 1 | 11-06-2025 07:04 AM |
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