Latest Contributions by MichaelJenkins

With office space at a premium in our organization, our reservation managers and office hotel administrators would like the option to disable the “all‑day” reservation setting entirely—or, if that isn’t possible, to have it turned off by default. They’ve observed that many users reserve a space for the entire day even when they only plan to use it for a portion of the day. Requiring users to select the specific hours they need would help ensure that spaces remain available to others when not in use. It would also improve the accuracy of space‑utilization metrics. All‑day reservations skew the data, especially when a space is booked for the full day but only used for a few hours. Ideally, this setting could be configured in Space Planner at the individual hotel level, and the Indoor Viewer application would honor those settings by enabling or disabling the all‑day toggle on a per‑hotel basis.

‎02-26-2026

This would make our life easier and our team members happier. Currently, we are required to reserve a desk for every other Friday for a six month stretch, so everyone has to make many individual Friday reservations.

‎02-04-2026

I tried out these scripts for the first time today and it was mostly successful. I had to run some PowerShell commands first in order to allow it to run these .ps1 scripts, but I did get it to run. This is going to be a huge time and hassle saver. THANK YOU! I used this to install and configure Monitor Agent 2025.1.1. I am an admin on all of the servers, so when prompted for an admin account, I entered my own credentials. The one part that was not successful for me was that after InstallAgents.ps1 ran, the config script didn't work. I checked my host machines and all of them had the Monitor Agent service stopped. When I started them, it failed, saying the password was incorrect. So I had to go into each host machine and reset the service password, then start the service. After I reset the service, I ran InstallAgents.ps1 and this time when prompted for an admin account I supllied the credentials of the service account. After it completed successfully, all of the ArcGIS Monitor Agent services were again stopped and had to be manuially started. I noted that the script reported the service stopped successfuly but never said anything about starting it: ********************* Creating remote session... Copying installer to remote destination... Stopping service... The ArcGIS Monitor Agent service is stopping. The ArcGIS Monitor Agent service was stopped successfully. Upgrading to ArcGIS Monitor Agent 2024.0... Installation successful! ********************* How does this Powershell script handle the service account for Agent? If I installed it manually it would prompt me for the service credentials, but I don't think this script ever asked about the service account. Did I miss something?

‎01-22-2026

If I have 20 services, each running one instance, that is 20 ArcSOCs on a 4 core machine if I set the max to 1 per service. Is that any different that having one service running 20 instances?

‎01-20-2026

Thank you for the thoughtful reply. I have always wondered how the n+1 advice gets translated across potentially dozens of services. In a recent Esri tech support call about performance, the anayst insisted we had set max instances too high for a service and cited n+1. I think I will reset my thinking on this advice and use it as general rule of thumb but not as an absolute limit.

‎01-16-2026

I'm seeking clarification on setting the maximum number of instances for a service in ArcGIS Server 11.5 Prior versions of Esri Wikis, arctitecture recommendations, etc have stated the maximum should be no more than n+1, where n is the number fo CPU cores. So on an 8 core machine, the recommendation would be no more than 9 instances for a service. Is that still the recommendation for current version of ArcGIS Server, 11.5 and up? The current documentation provides no guidance or warnings about setting this too high. For example, setting it to 14 on an 8 core server. Anticipate and accommodate users—ArcGIS Server | Documentation for ArcGIS Enterprise I've had conflicting recommendations from Esri support, with one analyst recommending we set the max instances of a service to equal the max number of editors we expect (14 in that case on a 8 core server), and another (different support ticket) recommending the n+1 limit for a heavily used service.

‎01-15-2026

I've been administering ArcGIS Servers for a long time and have often looked at the "view logs" tab to find services that are having problems. I'm now questioning some of things I've been taking for granted, specifically in the "Time elapsed" column. 1) Is "Time elapsed" in seconds or milliseconds? I have always assumed it is in seconds because most of the entries are 0.xyzxy going out to 5 decimal places. So, if I see 0.55621 I assume that is about half a second (556 milliseconds). If I see 77.0 then that is 77 seconds and a problem that needs to be investigated. Today I looked at the documentation to confirm it, because I was seeing some very high numbers, like in the several hundreds range (466.0 for example). The documentation says it is in milliseconds, which would mean that 0.55621 is actually 1/2 of a millisecond? And 446.0 is nothing to worry about because it is less than half a second? Work with server logs—ArcGIS Server | Documentation for ArcGIS Enterprise 2) "Time elapsed" is treated as a text field? Following the login in #1, I have always thought I could sort descending on Time Elapsed to find the longest transactions and use that to identify potential issues. Today I realized it is sorting it as if were not numbers, but text? How, then, can we identify the longest running transactions to target problem services?? Any insight, clarification or workarounds would be appreciated.

‎01-14-2026

Excellent! Thank you, @DerekLaw . Looks like we need to upgrade from 2025.0 to 2025.1.1

‎01-13-2026

A followup question. The article says to use the metric "requests_received", which is described in Monitor documentation as "Total number of received requests". Is that the number of requests received since the last data point? So in the blog graphic, each bar represents 15 minutes worth of requests counted? Some of the bars are saying 700 requests in 15 minutes? I'm trying to understand also why using statistics type "SUM" and "Max" are returning very different numbers.

‎01-13-2026

Thank you, that looks like just what I needed.

‎01-13-2026

This might be a stretch for Monitor since it may not be a metric that you could put a logical alert on, but... ArcGIS Server "Statistics" reports offer "Total Requests" in a addition to response times and timeouts for services. Is there any way to see how many requests a service has received via Monitor?

‎01-13-2026

The version number for ArcGIS Monitor is displayed on the Administration --> License page. How do we determine the version for ArcGIS Monitor Agent?

‎10-15-2025

Thank you for the quick response and the helpful information. We have too many services to do a per-service workaround, so I think I will just disable that metric for now. I will open a support ticket to raise awareness and try to get our ticket attached to the BUG, if it exists.

‎10-15-2025

I am seeing some critical alerts in ArcGIS Monitor 2025.x that show several services are at 100% instance saturation. However, these services are configured to use the shared instance pool. Does this mean that the shared instance pool is maxed out? Or is it just a false alarm?

‎09-25-2025

We recently installed the Object Data Store on its own server, and installed the ArcGIS Monitor Agent on that server. It was usccessfully registered to the ArcGIS Monitor Server (2025.1) and shows up as a "Discovered component", but when we try to regiter it it with Monitor Server we get an error that the Object Data Store is not a current version. It is actually 11.5.

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My Ideas

Latest Contributions by MichaelJenkins

Allow hotels to disable the all-day reservation option

Re: Add advanced recurring schedule options to Indoors

Re: Batch Deploying ArcGIS Monitor 2024.0 Agents

Re: Maximum number of instances: n+1?

Re: Maximum number of instances: n+1?

Maximum number of instances: n+1?

Question about ArcGIS Server logging time elapsed

Re: Determine Monitor Agent versions

Re: Report on Total Requests for a service

Re: Report on Total Requests for a service

Report on Total Requests for a service

Determine Monitor Agent versions

Re: Is Instance Saturation relevant for Shared Instances?

Is Instance Saturation relevant for Shared Instances?

Can Monitor 2025 monitor the Object Data Store?

Set and persist order of basemaps

Allow hotels to disable the all-day reservation op...

Re: Maximum number of instances: n+1?

Make the Indoor Viewer booked tab default to "For ...

Is Instance Saturation relevant for Shared Instanc...

ArcGIS Server with JavaScript API

Web AppBuilder Custom Widgets