POST
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ESRI was less than helpful. Their next solution is to migrate to a fresh 10.9.1 Portal install on another machine and try again. We'll be doing the migration Monday, and then try the upgrade again within a few weeks.
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05-16-2024
10:44 AM
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0
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0
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408
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POST
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We haven't yet. We have escalated with ESRI, hoping to hear back soon.
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03-15-2024
08:27 AM
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0
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1
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1814
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POST
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Our system admin was able to find another clue from the upgrade log: pg_upgrade_utility.log from d:\arcgisportal\temp command: xcopy /e /y /q /r "D:/arcgisportal/db1709936077740/pg_xact" "D:/arcgisportal/db/pg_xact\" >> "pg_upgrade_utility.log" 2>&1 Invalid drive specification 0 File(s) copied This may be the root of the problem. Still don't know how to fix it...
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03-11-2024
08:07 AM
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0
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3
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1864
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POST
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We have never changed the Portal DB Admin, but this may be worth a try
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03-05-2024
12:55 PM
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0
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0
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1999
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POST
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We are doing #1, this is the only user on that box (essentially) I'm not sure about 2 and 3, but it's really looking like the Transaction log upgrade is failing Copying old pg_xact to new server
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03-05-2024
12:54 PM
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0
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0
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1999
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POST
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We have repeatedly tried to upgrade Portal 10.9.1 to 11.2 with no luck. We've opened a support ticket with no solution as of yet. The process: We take a backup We run the 11.2 setup, when prompted for the Windows Service Account, it is grayed out with what is the portal is currently running at (our_domain\!arcgis). We enter the password, etc, and everything is great. When on the next upgrade step (the web based part), the PostgreSQL upgrade fails, we see two items in the logs that seem to point to the issue: Copying old pg_xact to new server *failure* FATAL: role "!arcgis" does not exist Checking cluster versions ok
Checking database user is the install user ok
Checking database connection settings ok
Checking for prepared transactions ok
Checking for system-defined composite types in user tables ok
Checking for reg* data types in user tables ok
Checking for contrib/isn with bigint-passing mismatch ok
Checking for user-defined encoding conversions ok
Checking for user-defined postfix operators ok
Checking for incompatible polymorphic functions ok
Creating dump of global objects ok
Creating dump of database schemas
gwdb
postgres
template1
ok
Checking for presence of required libraries ok
Checking database user is the install user ok
Checking for prepared transactions ok
Checking for new cluster tablespace directories ok
If pg_upgrade fails after this point, you must re-initdb the
new cluster before continuing.
Performing Upgrade
------------------
Analyzing all rows in the new cluster ok
Freezing all rows in the new cluster ok
Deleting files from new pg_xact ok
Copying old pg_xact to new server
*failure*
Consult the last few lines of "pg_upgrade_utility.log" for
the probable cause of the failure.
Failure, exiting It appears that the copying failure is causing the issue of the incorrect user being used. Looks like it is defaulting to using the OS user when it later tries to start the DB. Anyone seen this?
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03-05-2024
10:51 AM
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0
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15
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2481
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POST
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Thanks! We ended up applying this patch yesterday and it fixed the issue. https://support.esri.com/en-us/patches-updates/2023/portal-for-arcgis-security-2023-update-1-patch-8095
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10-13-2023
08:15 AM
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1
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0
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1162
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POST
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I’d love to hear if anyone has this working well. We’re looking at it for at least our web adaptors.
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07-14-2023
06:42 PM
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0
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0
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1010
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POST
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This is a pretty awful solution. lt seems you should be able to adjust to allow the keyboard to be hidden. It's not a hard bit of programming to allow for this... it's all over stack overflow and such sites. Can we look at an actual solution?
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09-02-2022
11:18 AM
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0
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0
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2367
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POST
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Nothing loads, and when I view the console, I see these two errors: Uncaught (in promise) The item containing the living atlas categories could not be determined. index.js:16 Uncaught The item containing the living atlas categories could not be determined. This is for Portal 10.9.1
... View more
07-25-2022
02:55 PM
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0
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5
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1507
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POST
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Is there any update to this? I'm having the same issue.
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04-07-2022
09:43 AM
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0
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3
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1423
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POST
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Thanks a ton! I fought with this for WAY too long. Life. Saver.
... View more
04-28-2021
03:03 PM
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0
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0
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5020
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Title | Kudos | Posted |
---|---|---|
1 | 10-13-2023 08:15 AM | |
1 | 10-16-2020 01:42 PM | |
1 | 08-31-2018 09:33 AM | |
4 | 12-28-2018 11:52 AM | |
1 | 04-20-2016 10:50 AM |
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