Latest Contributions by TonyStrothers

Recently we updated a survey. When we use the export functionality on the data tab on survey123.arcgis.com to export the data as an Excel Spreadsheet we can see the new fields and columns associated with these additions. When our users attempt to do the same export from survey123.arcgis.com to Excel Spreadsheet they can only see the fields and columns associated with the previous version and not the additions that were made. Do you know what might cause this issue with us as admins being able to see the fields in the export but not our users? Thanks in advance for any help you can provide! ... View more

Is there a way to capture the current version of Survey123 in a form (as a field)? I'm not talking about a version of the form or a version I've assigned to a survey. What I'm talking about is the actual current version of the application itself (For example Version 2.0.41). We have quite a few people capturing data, but have encountered issues with them not upgrading to the latest version. We'd like to be able to verify they are using the most up to date version. ... View more

Does anyone know when Esri plans to address and fix the User role associated with being able to submit surveys without getting the screen of death "GETTING SERVICE INFORMATION" bug? We've got numerous contractors in the field using the Survey123 for ArcGIS app with elevated permissions. In doing that, it is allowing them access to all of our data just so they can simply submit a survey. The User role and Publisher are still useless and this is a bug that has been reported since December. Does anyone at Esri have a workaround different than the one I posted that allows our users to see everything (which blows away all security we'd like to have on our data)? This bug needs to be elevated to critical if a valid workaround does not exist. The integrity of our data is at stake. ... View more

We've been using Survey123 for quite a while and have been very happy with the results. For us it is fairly easy to extract the data we wish to store and use for reports by utilizing ArcGIS GeoEvent Server and FME Desktop. But our goal has been to put survey making into the hands of our field personnel allowing them to build surveys and easily extract the data (for hourly, daily, weekly, monthly, or yearly reporting) with no need to have it stored within SDE or a file geodatabase. What we are truly after is empowering the users to use Survey123 without us being the admins of their projects. I want to know from the Survey123 team if they have discussed building a tool to sit on https://survey123.arcgis.com that allows users to download flattened out reports. Basically reports that have all answered questions in a survey, along with repeat section answers, and all associated photos for each survey submitted. EXAMPLE: Let's say they capture water wells on a property. This example is basic and not what we do, but I wanted to make it clear so I came up with this simple example. The parenthesis represent the different items created with this small example. Currently 4 would be created below (1 main and 3 attachments). (Main 1) Property name (Main 1) Property address Begin Repeat (Attachment 2) Well Name (Attachment 2) Well Number (Attachment 3) Take photo of well End Repeat (Main 1) Additional property comments (Attachment 1) Signature What we'd like to see Esri do is rather simple. Allow a report to be generated that looks like this ... Let's say 3 wells were captured on Property 1 and 2 wells captured on Property 2. That would actually make 5 rows if the data is flattened out. Please see the Excel attachment I've included for an example of how the requested final report would look. I'm using Excel in my example, but we wouldn't care if it just sat on https://survey123.arcgis.com as an additional option. I just know we need a better option than what currently exists because the only thing you can presently see at the Survey123 site are the answers associated with "Main 1" above. Which means of the 7 things captured representing one single survey, only 3 out of the 7 are viewable. (Main 1) Property name (Main 1) Property address (Main 1) Additional property comments Again we don't want to store it on SDE or have to be admins by creating everything in ArcGIS GeoEvent for Server. We'd like to see Esri use some resources to flatten out this data for all of its users. I think it's beneficial and would be an incredible selling point for the Survey123 application. Thanks in advance for any answers Esri can provide. ... View more

OK this is strange. We understand the "Getting service information" bug was fixed in the 1.10.25 January 2017 release. But we just did a major overhaul to a survey causing the schema to change. Everyone can hit this survey, download, fill it out, and submit it with no issues ... EXCEPT ONE GUY. No matter what device he uses and he's tried his android phone, his iPad, and his laptop ... They all give the dreaded GETTING SERVICE INFORMATION bug. Today we've had him delete and download the survey. We've had him disconnect from wifi and use his phone network. We've had him delete the Survey123 application from all devices, redownload from app store, and redownload the survey. Basically we've tried everything humanly possible at this point and he still has the issue. He was collecting the day before we updated, and now the update has totally blown up his ability to submit surveys.  Could this be a random user credential issue tied only to submitting (Because he can access and download surveys, so he is logged in)? FYI: We got his Enterprise login username and password from him and I logged in on my device which collected without issue prior to using his credentials. Under his login ... on my iPhone ... It reproduces his GETTING SERVICE INFORMATION error. So the error is definitely tied to him. HELP ... View more