Latest Contributions by RobertGarrity

Hi, @DanPatterson . The internal group that manages the search engine has been working on fixing the search results since yesterday. Fixing it is a high priority. In the meantime, a workaround is to use the offline help and its search or a third-part web search, which I would prefix with "ArcGIS Pro"...  "ArcGIS Pro <search term>"  . Sorry for the trouble, and thank you for making sure we are aware of it! ... View more

Hi, @DavidColey. Although I'm not familiar with that, asking around flushed out the following answer: "The upgrade should be run without `--no-pin`, that can affect the package set in negative ways. I was able to create a clone on 3.1.2, then run `conda upgrade arcgis` and have both packages import correctly."  ... View more

Hi @HayleyHume-Merry , yes, BUG-000157970 was fixed in 3.1.2. There was some confusion with labelling/linking of issues on our end about whether it should be included in the list. Thank you for pointing this out. The list is updated at https://www.esri.com/content/dam/esrisites/en-us/media/products/arcgis-pro-issues-addressed/arcgis-pro-3-1-issues-addressed.pdf.  Best, Robert ... View more

Our web developers have honed in on a fix for the continual refreshing and signing-in issues. It should be resolved later today. Sorry for the pain. We want to the documentation to be easily accessed by anyone on the web regardless of whether they are signed in or not. ... View more

Hi, Thomas. I was going to suggest the ArcGIS Ideas site, but I see you already went there and commented on an idea about versioning the help.  We made the decision to not initially offer web help for multiple versions of Pro like we do for ArcMap before Pro 1.0 was released, and we made that decision for a variety of reasons. For one, we expected most Pro users to upgrade to the latest release more quickly because the upgrade process would be easier for Pro than ArcMap—that is, users could install a new version of Pro on top of an existing one rather than uninstall, reinstall, and reconfigure as is required with ArcMap. Two, upgrading would be easier for people to commit to because Pro would adhere to strict rules about when forward- or backward-breaking changes could be introduced and the releases would be more frequent and incremental in contrast to the more monolithic ArcMap releases of the past. Three, installed help would be available for those who want or need to stay on older versions of the software. (You make a good point in the Ideas site about not being able to share links to installed help.) Four, we needed to consider limited resources and the level of effort of building and maintaining a site with each Pro release while continuing to do that for ArcMap and push Pro development forward. There were other reasons as well, but I hope that gives you some background. We also expected to provide web help for multiple versions of Pro at some point in the future—when the demand became more evident. I am seeing questions like yours more frequently. Demand is building, so I’ll start laying the groundwork for supporting multiple versions, but it will take time. Meanwhile, please continue to vote for it on the Ideas site to help us gauge how urgent the need is. ... View more

Hi, I received a tip the "Share a vector tile" link in the correct answer from Aravind is broken--the link should redirect here: Vector tile package—ArcGIS Pro | ArcGIS Desktop .  ... View more

Hi, Joshua. You're welcome! And, yes, I can elaborate a bit more. At a minimum, we update the Pro web help with each major, minor, and patch release. Extensive content updates occur with major and minor releases to incorporate new functionality. To give you an idea of the extent, there are about 650 new topics or topic versions for ArcGIS Pro 2.2 so far. We'll probably have between 800 to 1,000 topics/topic versions by the time 2.2 releases. The web help updates that coincide with Pro's patch (i.e., "bug-fix") releases are much lighter because there isn't new functionality to describe. However, we take that opportunity to release content enhancements that are ready at that time but not specific to the next release. At 2.1, we revamped the licensing documentation section to make it more comprehensive and clear. We identified more improvements to make to that section after the release and published them when 2.1.1 went live. We also fix severe documentation problems during patch releases, such as adding a step that was missing in a tutorial, preventing people from completing a new workflow. Although we try to keep the focus of Software Development on the next release as much as possible, when we have a critical doc problem to fix, like the one in this thread, we redirect resources to address it. This falls under critical doc updates. Pro has two major or minor releases per year, about two to four patches per year, and we make about 10-20 critical doc updates, so that's between 14 and 26 total doc updates per year. The people who work on Pro also work on ArcMap, but ArcMap is usually limited to two significant releases--equivalent to Pro's major and minor releases--and has 10-15 critical doc updates per year. ... View more

Hello, everyone. I'm sorry for the delay on this. As documentation lead for ArcMap and ArcGIS Pro, my goal is to provide the information you need to use these products effectively in your work. I realize that on the surface changing web help content is a simple html edit, but underneath there is more to it, such as translating to six languages, so we typically follow scheduled updates. In this case, we need to make an exception and update the content immediately. The ArcGIS Desktop Documentation Team has a topic that covers cumulative releases in the queue, ready to be released with the next web help update. So, for now, the team is making a critical update to the "Release notes for ArcGIS Pro 2.1"--it will be covered in the intro paragraphs of the page. There are some dependencies to posting that, but I am working to get that information on the website as soon as possible. UPDATE: The paragraph has been added to the Release Notes topic. At 2.2, a new topic will be added, and it will cover how Pro adheres to semantic versioning and that you can expect patches to be cumulative. The Release Notes topics will link to the new one. ... View more

Hi Jamal, I gather you want PDFs of ArcGIS for Server documentation to take digital notes that are integrated with the content on the page. In short, PDFs of the entire help system for ArcGIS for Server are not available. There are alternatives to do what you want, such as GSCUser85's suggestion of using UDC (which I haven't tried) or rasstrauch's suggestion of printing a web page as a PDF. My preference, however, is to use the built-in note taking capabilities of Microsoft Edge, which allow you to put text comments, highlights, and drawings directly on a web page and save it to Favorites and other locations. Chrome has extensions that provide similar functionality. Notes: ArcMap and ArcGIS for Server automatically install help files when the product is installed. ArcGIS Pro doesn't; offline help is a separate installation. By splitting out the help from the application, the time it takes to install Pro is reduced for those who prefer to use online help and disk space is preserved. The installed Pro help includes a reader that allows you to create bookmarks and take notes at the bottom of the help topics. ArcMap help is made up of more than 15,000 topics. Each topic is at least one PDF page long. Putting all of it into a PDF file has been limiting in the past and, if successful, would be difficult to use--imagine scrolling through a TOC of 15,000 entries. Those are a couple of the difficulties in creating PDFs of the help. Best, Robert ... View more

The data is available on ArcGIS.com from here: http://www.arcgis.com/home/item.html?id=d6bd91b2fddc483b8ccbc66942db84cb. Click the Open button on that page, then Download. Once downloaded, unzip wherever you like, but it's recommended to use the location you specified since all the tutorial exercises refer to that location. There is a short section about how and where to download the data on the 'About the ArcGIS Network Analyst extension tutorial' topic: http://resources.arcgis.com/en/help/main/10.2/index.html#/About_the_ArcGIS_Network_Analyst_extension_tutorial/00470000005r000000/ Best, Robert ... View more

Hi Sarah, I'd do the following: Create a 1-mile service area polygon. Run Intersect (analysis) geoprocessing tool, setting the Input Features parameter to the output service-area polygon and the Streets feature class used to create your network dataset and settign Output Type to POINT. That will give you the points that are one mile out from the facility. I'm not sure I understand whether you need the shortest paths to those points. If so... Create a Closest Facility layer. Load your points from the Intersect operation into the Facilities class. Load your facility from the service area layer into the Incidents class of the closest facility layer. In the analysis layer parameters, change Facilities to Find to the number of facilities you loaded into the CF layer. Solve. Best, Robert ... View more

Hi Michael, I just wanted to add that you can use your organizational account with the arcgis.com map viewer to solve your problem. Create Drive-Time Areas This blog post shows how you can use the Create Drive-Time Areas tool to see the range of electric cars, but it's the same for any kind of driving range: http://blogs.esri.com/esri/arcgis/2013/12/27/33975/ Notes: 300 miles happens to be the max distance you can solve with the Create Drive-Time Areas tool. Any larger and you'll get an error. We hope to increase this limit in the future, but there are several technical hurdles to do that. Since the range is so large, it will take a long time to finish. Expect to wait up to an hour, especially if you choose the 'Split' option since that takes the longest to calculate. 'Overlap' is the quickest. Summarize Within Once you've created your drive-time areas, you can perform the Summarize Within analysis on the layer output by the drive-time tool. (Point to the output layer in the TOC of the map viewer, click the drop-down arrow, choose Perform Analysis, click Summarize Data, and click Summarize Within.) I hope the tool and the pop-up help is clear enough to get you through the task of counting stores, but if not, just send us any questions. Note that instead of running two tools, you have the option of running just one: Summarize Nearby, which is right above Summarize Within tool. I recommend the two step process, however, since your 300-mile range is at our max limit. Your Data There are many ways to add your data, from dragging and dropping a CSV of lat/longs or addresses into the map, to publishing an ArcMap doc of layers as hosted feature services, to uploading shapefiles. You mentioned shapefiles, so if you want to upload them to your My Content page, so you can then add them to a map and perform an analysis...first, create a zip file on your machine, drag and drop all the shapefile files into the zip file, then upload the zip file from your My Contents page. I hope that's helpful. Good luck! Robert ... View more