Hi I have just installed Portal for ArcGIS 10.3.1 on a WIndows 2008 R2 server and
authorised successfully.
No WebAdaptor is installed yet on server.
When launching the Portal for ArcGIS application, I get a blank page, hence cannot create initial account yet.
The redirected url is
In IE Developer tools, following error is displayed
LOG: cdn server url: https://<servername>:7443/arcgis/home/10.3.1
Error: Invalid token.
Error: Invalid token.
The Portal for ArcGIS service is running. The log file in C:\Program Files\ArcGIS\Portal\framework\runtime\tomcat\logs
contains following:
This is very likely to create a memory leak.
Oct 13, 2015 6:07:34 PM org.apache.catalina.loader.WebappClassLoader clearReferencesThreads
SEVERE: The web application [/arcgis/indexserver] appears to have started a thread named [ClientNotifForwarder-2] but has failed to stop it. This is very likely to create a memory leak.
Oct 13, 2015 6:07:34 PM org.apache.catalina.loader.WebappClassLoader checkThreadLocalMapForLeaks
SEVERE: The web application [/arcgis/indexserver] created a ThreadLocal with key of type [org.jgroups.protocols.FC$1] (value [org.jgroups.protocols.FC$1@1dddda19]) and a value of type [java.lang.Boolean] (value [false]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
Oct 13, 2015 6:07:34 PM org.apache.catalina.loader.WebappClassLoader checkThreadLocalMapForLeaks
SEVERE: The web application [/arcgis/indexserver] created a ThreadLocal with key of type [org.jgroups.protocols.FC$1] (value [org.jgroups.protocols.FC$1@5019aea0]) and a value of type [java.lang.Boolean] (value [false]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
Oct 13, 2015 6:07:34 PM org.apache.catalina.loader.WebappClassLoader checkThreadLocalMapForLeaks
SEVERE: The web application [/arcgis/indexserver] created a ThreadLocal with key of type [org.jgroups.protocols.FC$1] (value [org.jgroups.protocols.FC$1@4617b375]) and a value of type [java.lang.Boolean] (value [false]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
Oct 13, 2015 6:07:34 PM org.apache.catalina.loader.WebappClassLoader checkThreadLocalMapForLeaks
SEVERE: The web application [/arcgis/indexserver] created a ThreadLocal with key of type [org.jgroups.protocols.FC$1] (value [org.jgroups.protocols.FC$1@3e06ea46]) and a value of type [java.lang.Boolean] (value [false]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
Any suggestions?
Thanks
I believe you need to have the web adaptor installed and possibly sounds like a security certificate issue to me.
Make sure Server and Portal are on the exact same version if the server is hosting for your portal.
See this thread:
Hi, I don't have web adaptor installed. I don't think you need this to install Portal for ArcGIS as I have Portal installed on a different server, which works perfectly.
I have also created a new certificate in IIS and set the bindings.
Also https://server.domain brings up IIS page correctly.
I have added the certificate to Trusted Root.
I have also tried restart server and did repair of the install of Portal - still doesn't work.
There is no hosted server yet configured with the portal.
Ravin,
You have to have Web Adapter installed for Portal to work. About the ArcGIS Web Adaptor—Portal for ArcGIS (10.3 and 10.3.1) | ArcGIS for Server first line specifies: ArcGIS Web Adaptor is a required component of Portal for ArcGIS...
It sounds like you skipped the following steps outline here: About the initial administrator account—Portal for ArcGIS (10.3 and 10.3.1) | ArcGIS for Server Portal does not let you go any further until you setup the initial Administrator account.
In addition, Portal does not run on IIS, you need a web adapter to run in IIS that serves as a reverse proxy to Portal.
I also see you're using IE, i've had mixed results with IE and Portal setup playing well together, I'd consider using Firefox or Chrome.