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Blank page after installing Portal for ArcGIS 10.3.

Question asked by richardson_koshy on Apr 30, 2015
Latest reply on Apr 18, 2018 by sch7712

Hello Everyone,

 

I have a brand new VM with Windows Server 2012 R2 Standard. I have installed and authorized Portal for ArcGIS 10.3. However, when the https://<machine>.<domain>.com:7443/arcgis/home/ page is launched, its completely blank. I am not able to create the Initial Administrator Account.

 

Steps tried so far:

-Checked with the IT staff and they informed me that port 7080 and 7443 is open, but still its blank.

-Disabled Firewall and Symantec Endpoint Protection, no luck.

-Un-installed and re-installed Portal for ArcGIS 10.3, no luck.

-Configured IIS for https bindings.

-I was getting SSL certificate error on https://<machine>.<domain>.com:7443/arcgis/home page, so I imported the certificate in the Trusted Root Certificate Directory.

 

Please let me know what else I can try to resolve this issue.

 

Thanks in advance.

 

Regards,

Richardson

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