Address Locator Error Message

Discussion created by kokogeo325 on Feb 6, 2014
Latest reply on Feb 10, 2014 by acousins
I was trying to geocode an excel table in which I have Zip code and Address as some of its attributes. I chose " US Streets Geocode Service Online(ArcGIS Online) Locator and got this error message: " The address locator is damaged. Resource is not available, regardless of authorization".
Can you tell me what I have to do to fix this problem?