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Share As Service not available

Question asked by maribethprice on Jul 16, 2013
Latest reply on Jul 16, 2013 by maribethprice
When I go to Share As, only the Map Package option is available, not the Service option. I am a publisher in my organizational subscription to ArcGIS Online (I also have a separate account that I use as the subscription administrator.) I am definitely logged in to ArcGIS Online within ArcMap using the correct account.  I have shared services with this account before and have several running now under this user.    I double-checked that my account still has publisher privileges.  I have tried it with two very simple map docs, both of which have no problems when analyzed.  I know that our contract year just ended and our organizational subscription was recently updated with new credits for the next year.  Perhaps it is related to that?  Any ideas?
Maribeth Price

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