AnsweredAssumed Answered

Adding basemaps makes ArcMAp crash

Question asked by kripe535 on Mar 18, 2013
Latest reply on Nov 8, 2013 by anereson
Hi, I have been trying all afternoon to do excersise 1a in the workbook. When I open the basemap layer called streets and  try to zoom in over western USA the program crashes. I have a one year trial version for teachers and students and I just started using it. Since all the other excersises are based on finishing this first one I can't get anywhere . I also tried opening some other basemaps with the same result as soon as I try to zoom. What can I do to make it work?