Trouble Saving Custom Toolbar Text and Images

Discussion created by jmork045 on Oct 25, 2012
I am having a difficult time saving the fomat of a custom toolbar. I open the mxd, change the image and text for each tool in the tool and then make sure the "Save all customizations to the document" box is checked under Customize. When I save my mxd and reopen it, the toolbar is still in the same spot with all the tools, but a few of the tools have returned to their default image and no text. I am not sure why this is happening and hopefully it's an easy fix, but I would appreciate it if anyone had any suggestions.