jeff.pace

User cache - problems deploying updates

Discussion created by jeff.pace on Sep 17, 2012
Everytime we deploy an update we receive a barrage of calls that our site is broken.  Usually instructing a user to clear their cache fixes the issue, although in ie8+ it doesn't always seem to do the trick.

Can someone please enlighten me on what I need to do to fix this problem?

User responses in the past:
1. I don't know how to clear my cache (i can handle this)
2. I can't clear my cache because I will lose saved settings (annoying but i can handle this as well)
3. Administrative policy prevents me from clearing my cache. (don't know how to get around this).

WE do a rapid deployment schedule.  This is becoming a major issue.

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