SurveyAdmin@pseg.com

Blank Values When Primary Conditional Question is Updated

Discussion created by SurveyAdmin@pseg.com on Jul 24, 2020
Latest reply on Sep 27, 2020 by Philip.Wilson-esristaff

All,

I believe I am experiencing a bug in Survey123 Connect (v 3.1.9.20) where I have a select_one question that has a list of job locations.  Depending on what the user inputs as a job type one of four conditional questions becomes available to answer to detail the original job location. However, if the user chooses job location "A", and populates the required conditional question that follows but decides before submitting the survey, that the original job location selected was incorrect and changes job location from "A" to job location "B" and answers that related question, I will have a "blank" value in the original conditional question.

 

Ultimately, what is happening the conditional question that was selected first is "blank" instead of null, when the primary question is changed.

 

This is an issue especially when using Dashboards b/c there is now a blank value in and of the corresponding charts.

 

Has anyone else experienced this issue?

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