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ArcGIS Geoanalytics server - set as analytics server returned error

Question asked by Geokishore on Jun 26, 2020
Latest reply on Jul 1, 2020 by JQuinn-esristaff

I am configuring the ArcGIS Geoanalytics server on 10.7.1 Enterprise. The server installations and configuration completed. we are able to federate the server to the Enterprise. however, changing the  ArcGIS Enterprise

Feature Analysis - GeoAnalytics Tools
settings we are receiving following error:

Unable to set gis.xxxx.com/geoanalyticsserver as the GeoAnalytics Server.

Failed to update federated server 'gis.xxxx.com (id: SEEJBPmTdDOmFVfp)'. The server at 'https://gis.xxxx.com/geoanalyticsserver/admin/security/config/changeServerRole' returned an error. Error encountered while changing the server role. Could not connect to the ArcGIS component at URL 'https://gis.xxxx.com/arcserver/admin/data/trustedServers'. The ArcGIS component on that machine may not be running or the machine may not be reachable at this time.Error: connect timed out

Kindly advise...

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