When trying to access a survey that uses Java Script extensions to pull data from an API and auto populate survey fields, users who are accessing the survey via a link generated by Survey123 are unable to use the extensions. No error messages or warnings are given, but the auto populated fields are left blank. If however, if they open up the Survey123 application and download the survey, the extensions work as expected.
A few notes:
- All users are within my organization and survey is shared to the entire organization
- Version 3.6 or newer of Survey123
- Link generated is forcing users to take the survey in the Survey123 app and not a web form
Any ideas as to why this might be happening or if there is a workaround?