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Can't add Hosted Feature Layer to ArcMap from Portal

Question asked by cypherja on Aug 21, 2019

I have a hosted feature layer in Portal that I'm trying to add to ArcMap via Add Data>My Hosted Services.  Some layers I'm able to add but some give a pop-up warning message saying "A selected item could not be added to the map".


I see no difference between the hosted feature layers I'm able to add and the ones that I'm not.