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'My Content' dropdown option not available in new layer window, and unable to set output directory to server path.

Question asked by ahcmaps on Aug 20, 2019
Latest reply on Sep 25, 2019 by Steven_Moore-esristaff

Hello,

 

I have two separate questions:

 

  1. We have recently subscribed to a Plus account and I noticed that the 'My Content' option in the drop down menu of the Create a New Layer window is missing. Should it be available after signing into my Plus account?

  2. I am unable to set the Output Directory to our server without getting an "undefined error." The separate layers are not built out and syncing stops. It only creates Layer 1 followed by a series of layers named <Clip Group> for each layer that I choose to sync. Should it be possible to have the extension sync maps and create AI files on server paths? Or is it only limited to saving on my local machine? I have the following report that is generated after the error happens in one of these instances (also attached):

   Operating System: Windows 10 64-bit
   Host Application: ILST 23.0.3
   M4CC Version: 1.4.2
   User: adobe__0016281
FATAL ERROR: undefined
   Code: undefined
   Date: 8/2/2019 8:44:24 AM
FATAL ERROR: undefined
   Code: undefined
   Date: 8/2/2019 8:44:25 AM
FATAL ERROR: undefined
   Code: undefined
   Date: 8/2/2019 8:44:54 AM
FATAL ERROR: undefined
   Code: undefined
   Date: 8/2/2019 8:44:54 AM

 

Thanks!

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