Hello,
I have two separate questions:
Operating System: Windows 10 64-bit
Host Application: ILST 23.0.3
M4CC Version: 1.4.2
User: adobe__0016281
FATAL ERROR: undefined
Code: undefined
Date: 8/2/2019 8:44:24 AM
FATAL ERROR: undefined
Code: undefined
Date: 8/2/2019 8:44:25 AM
FATAL ERROR: undefined
Code: undefined
Date: 8/2/2019 8:44:54 AM
FATAL ERROR: undefined
Code: undefined
Date: 8/2/2019 8:44:54 AM
Thanks!
Hi,
Not seeing 'My Content' is expected since a Plus account is not a full ArcGIS Online organizational account, it's in between Complimentary and ArcGIS Online. Therefore you don't have any place to create/store content and subsequently retrieve it. You should still see the other content options though (Maps for Creative Cloud, ArcGIS Online, etc).
For your output directory question, are you using a UNC path to the folder on the server? Or a network drive?
Thanks,
Steve
Hi Steven,
Gotcha, thanks! Yes, I do see the other content options fine.
For the output directory, I am using a network drive that I have connected to my machine--in this case my R:\ drive. Using this path caused the error. I did then try to use the UNC path to the same location that yielded the same error.
Best,
Melody
Hi Steven,
I just wanted to follow up with this. Was your team able to find out about being unable to set the output directory to a server?
Best,
Melody
Hi Melody,
Sorry for the delay. It looks like there is a bug with this workflow, but in our testing it seems to work if you browse to the network drive instead of typing it in the text box where the path is displayed. Can you try that, or is that what you're already trying?
Thanks,
Steve
Hi Steve!
I tried to navigate to the folder by browsing to it instead and that seemed to do the trick! Thank you so much for the tip! 🙂
Best,
Melody
Great, glad that worked for you. We've logged the underlying issue as a bug and will fix it in a future release.
Thanks,
Steve