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Index Service Configuration Failed

Question asked by carboncountygis on Jul 23, 2019
Latest reply on Sep 16, 2019 by Geokishore

I'm trying to do a fresh install of Portal for ArcGIS on Windows Server 2016. The install goes fine but I keep getting an error when trying to create the portal site and initial admin account. I get an error saying "There was an error creating your initial administrator account. Index Service configuration failed. For more information, please view the log messages located in the content directory specified during setup."

 

I have already tried uninstalling and reinstalling Portal on the server. I also checked the files from this thread https://community.esri.com/thread/223779-i-cannot-create-a-portal-admin-account-with-arcgis-enterprise.

 

I attached a screenshot of the error I'm getting as well as a copy of the log from Portal.

 

If anyone has any ideas what the problem might be I would appreciate the help!

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