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Underlying connection was closed while loading content from AGOL

Question asked by Microcenter on Apr 30, 2019
Latest reply on May 3, 2019 by JCatanzarita-esristaff

Unable to add a Basemap or access data from ArcGIS online account using  Arcmap 10.5.1 interface . The connection closes with an error message " the underlying connection was closed an unexpected error occurred on a send ".

 

Please advise a workaround/solution.

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