AnsweredAssumed Answered

ArcMap 10.7 Crashes on Startup

Question asked by barryjames on Apr 7, 2019
Latest reply on Aug 9, 2019 by fuller@vt.edu

Hi

I recently upgradedarcmap from 10.6 to 10.7. 10.6 worked fine. But 10.7 crashes on startup. ArcCatalog works, but much slower than in 10.6.

These are the things I've tried so far:

1. Resetting profile

2. Uninstall/reinstall python

3. switching display drivers

4. changing default printer

5. uninstall/re-install 10.7

6. uninstall 10.7 and install 10.6 (this one I'm not sure about, I don't know if upgrading the license manager had something to do with it)

 

This is the arcmap.exe /log file:

Initializing license...done
Parsed command line
Creating App...
done
Processing shell command...
Creating New Document...
Opening normal template...done...
Loading printer information...done...
New VBA project...done...
Add first mapDone creating New Document
done
Loading extensions...done
Startup complete

 

 

Any help getting ArcMap up and running would be helpful!

 

Thanks

Barry

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