AnsweredAssumed Answered

ArcMap 10.7 Crashes on Startup

Question asked by barryjames on Apr 7, 2019
Latest reply on Jul 1, 2020 by wittntt


I recently upgradedarcmap from 10.6 to 10.7. 10.6 worked fine. But 10.7 crashes on startup. ArcCatalog works, but much slower than in 10.6.

These are the things I've tried so far:

1. Resetting profile

2. Uninstall/reinstall python

3. switching display drivers

4. changing default printer

5. uninstall/re-install 10.7

6. uninstall 10.7 and install 10.6 (this one I'm not sure about, I don't know if upgrading the license manager had something to do with it)


This is the arcmap.exe /log file:

Initializing license...done
Parsed command line
Creating App...
Processing shell command...
Creating New Document...
Opening normal template...done...
Loading printer information...done...
New VBA project...done...
Add first mapDone creating New Document
Loading extensions...done
Startup complete



Any help getting ArcMap up and running would be helpful!