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What would cause users to see "Extensions Disabled" when using a JavaScript function?

Question asked by DawoodGISMngr on Mar 20, 2019
Latest reply on Mar 26, 2019 by j.moore-esristaff

We are using a pulldata() function to perform spatial inheritance to populate a county question and district question in a survey shared with our organization. The pulldata() fuction is calling a JavaScript function that queries two feature services we have hosted and shared publicly. Our calculations for the questions are set up like this:

   

pulldata("@javascript","myJSFunctions.js","returnFirstIntersectingFeature","https://services2.arcgis.com/(OurAccount)/arcgis/rest/services/(OurFeatureService)/FeatureServer/0",string(${location}),"*",pulldata("@property","token"),true)

 

Users within our organization let us know that the questions weren't populating. I made the questions a multiline, text questions so the results could be shown. They said that they were seeing "Extensions Disabled" in the text box. This error seems to be carrying over when they open other surveys that were previously working as well. Completely closing the app and restarting fixes the previously working survey but they still get "Extensions Disabled" in the new survey.

 

The fields were being populated when testing through Survey123 Connect and when we were signed in to our Administrator account in the Survey123 app.

 

Is there something that could be causing this?

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