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Data Loss after Submitting a Survey and Reopening from Inbox

Question asked by John.Walls_SWCAGIS on Feb 22, 2019
Latest reply on Mar 4, 2019 by Philip.Wilson-esristaff

I have a Survey form that requires a two-step process. An intake person will assign a review process to a SME and assign it via a text box, then submit. I have configured the Inbox to show  work order #, the SME assigned, and a status. However, after submission, the text box with the SMEs name is blank, which does not populate the Inbox. The name still appears in the Sent Folder. 


Can anyone give me an idea as to why just this one field erases the entry? I've built several Survey 123 forms before and I've never experienced this. I can provide the .XLSF form if necessary to review.