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.mpk doesn't open in ArcGIS Pro/ArcMap

Question asked by danielparrdi on Feb 20, 2019
Latest reply on Mar 12, 2019 by shantanu9031

I've been trying to import a .mpk file (https://www.arcgis.com/home/item.html?id=a3d12c804b5148f3b6645725f0eab153) through the portal in ArcGIS Pro; when I search for it and select "Add and Open", it does not show any error messages and downloads the .mpk file to the "C://.../ArcGIS/Packages/" folder but nothing else happens (map doesn't populate/open). I've also tried extracting the data from the .mpk file in ArcMap using the extract package tool. However that is also running successfully without showing anything exported in my folder post-process. Can anyone else replicate this issue and is it possible the .mpk file itself is empty or am I doing something incorrectly? New to using ArcGIS Pro and I'm not sure how to troubleshoot.

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