AnsweredAssumed Answered

Information Lookup app loading issues on mobile devices

Question asked by ddrewett_redding on Feb 12, 2019
Latest reply on Jan 31, 2020 by alisonrm

I used the Information Lookup app template to create a simple zone search by address.  The application works perfectly on desktop, but it is unable to load on some Android devices and all iOS devices.  The app causes the webpage to continually crash and reload.  It works fine on my Galaxy S9, but not on my coworker's Pixel 2 (both up-to-date on software), and it has not worked on any iPhone or iPad tested so far. 


I have done some testing changing configuration settings and basemaps, but nothing has worked.  Has anyone used this app template and run into the same issue?  The URL to the web app is below.  Thank you.


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