I have successfully created a custom print tool using the print widget in Portal for ArcGIS. It took a little work (trial and error) but I have one service created using our corporate logo and other pertinent information.
However, This is only one print tool...I created an 11x17 tabloid portrait format map page in ArcMap and shared it to Portal. It works. What I would like to do now is create a series of options for the user to select portrait or landscape in various page sizes. I created a 2nd print tool using the exact same steps in ArcMap that I used to create the portrait print tool and created a print tool in 11x17 tabloid landscape format, but when I went to print I still only saw my original 11x17 tabloid portrait format available for selection, and not the landscape option. I cannot seem to get Portal's print widget to recognize anything else in that folder.
Does anyone here know what I need to do to get this to work? How do I create a print widget in Portal for ArcGIS that offers a selection of page size print options for the users? Do I create them all in ArcMap and save it as one large print service? Or is there a better way to get Portal for ArcGIS to recognize multiple page size print options that I create in ArcMap? All of the graphic types are there (i.e. PDF, JPG, PNG etc.)...just not my other print services other than the first one I created.