Arcis portal Printing Issue

2009
3
06-09-2016 05:53 AM
ThomasIllingworth
New Contributor III

Hello

When trying to use printing inside a web application in portal we get the following error:

{"error":{"code":500}}

I have tried changing the print tool in the utility service with our two production servers but I am still getting the same error each time.

Could anyone suggest any reasons why this maybe happening?

Many thanks

Tom

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3 Replies
NeilAyres
MVP Frequent Contributor

Rest api error 500 is a bit obscure and doesn't tell you much.

Common REST API Error Codes

Is the printing service running?

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ThomasIllingworth
New Contributor III

Hello Neil

Each print service I have tried has been running on each ArcGIS server I have tried so far.

I'm half wondering if it could be down to a port or a firewall issue

Thanks

Tom

JohnBrockwell
Occasional Contributor III

Always seems to be a port of firewall issue. IMHO.

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