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Basemap Thumbnails not displaying

Question asked by czgra44 on Nov 12, 2018
Latest reply on Nov 14, 2018 by rscheitlin

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Hi GeoNet Community,

I have created a web map app using the ‘out of the box’ dashboard theme. I have added the basemap gallery as a widget and all appears fine.

However when I launch the application and click on the basemap gallery my thumbnails do not display. I can change the basemap but cannot see the thumbnails.

I have attached some screenshots of this.

Any help would be greatly appreciated.

Thanks,

Chris

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rscheitlin Nov 13, 2018 6:18 AM
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What errors are shown in the browsers web console?
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- czgra44 @ rscheitlin on Nov 13, 2018 3:22 PM
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  Hi Robert,
  
  Thanks for the reply. There are no error messages it basically displays the basemap gallery without the thumbnails. I have logged this with Esri Australia Support lets see what they come back with. I will let you know.
  Have a great day.
  
  Thanks,
  Chris
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  - rscheitlin @ czgra44 on Nov 14, 2018 5:35 AM
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    Chris,
    
    What about a 40x response in your browsers network tab for the thumbnails? What is the url that it is attempting to use for the thumbnail?
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