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Survey123 won't load TPK map from device Map Library

Question asked by jpovoas on Sep 28, 2018
Latest reply on Mar 27, 2019 by Philip.Wilson-esristaff



I'm creating a survey that requires an offline map. I copied the TPK file, with the right specifications named on the link bellow to the the right folder on the device. I can see the map on the map library of the device's survey123 app, but when I run my survey, It says that map visualization is not available. I tryed to compose the forminfo.json file, but without a documentation, I have no idea of what i'm doing...

Here's my forminfo.json:

    "name": "Questionary",
    "type": "xform",
    "displayInfo": {
        "map": {
            "mapTypes": {
                "append": false,
                "includeLibrary": true


and here the link mencioned earlier:

Prepare basemaps for offline use—Survey123 for ArcGIS | ArcGIS 


Thanks in advance