Why does my account give me this error?
Why can I not make a new survey?
Have you confirmed the requirements?
System requirements—Survey123 for ArcGIS | ArcGIS
Have you been able to create one before?
If not, try the exercises beginning with...
Create an ArcGIS organization—Survey123 for ArcGIS | ArcGIS
My computer meets the requirements. I was able to create a survey when I was a trial member.
so you are with an organization?
Are you using ArcGIS Online or Enterprise (Portal)? And are you trying to create surveys using Connect or Web Designer?
You need to ensure you are a level 2 user to create surveys.
I am a level 2 user with an organization and am using ArcGis Onine
So where do you see the error message you describe above, can you send a screenshot?
I see you are logged in with a gmail account? Do you have a paid ArcGIS Online subscription?
Can you try and clear the browser cache/history and refresh the website and try create a new survey again. Alternatively use a different browser you have not used for this website before, or use incognito mode (private browsing). Interested to see if it is a caching problem.
I tried both ideas but had same issues.
Noticed you mentioned "I was able to create a survey when I was a trial member." , can you please confirm that your trial is still valid or has already ended?
In addition, can you please have a try to create a new hosted feature layer in ArcGIS Online by following Create from a template or existing feature layer? To see if your account has privileges to do so.
Zhifang Wang Can you please take a look at this issue, I am not sure what the cause of the error is?
Thanks! I will be at sea till 8/25/2018, and hope to get my new survey out
to volunteers then! Thanks for looking into this.
I am having this same issue. I had a trial account that recently was changed to a paid subscription. I now cannot create a new survey via Survey123Connect or Survey123 Web. I get the same error "Cannot create a new survey. Cannot perform query. Invalid query parameters." When I had the trial account I with the same user name and password I was able to create a survey no problem. I checked requirements and changed browsers. Thanks.
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