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Audio not playing in Story Map Tour

Question asked by devans on Jul 10, 2018
Latest reply on Sep 19, 2018 by ressinger-esristaff

I am trying to add audio clips to a Walking Tour story map I am creating using the instructions featured in the Adding audio to your Story Map Tour  ArcGIS Blog article. 

 

To get started I'm using the same audio file and HTML code shown in the tutorial and pasting the code into the caption. The audio player appears below the text but nothing happens when I click/tap on the play button when I preview or load the story map on either a desktop PC or a mobile device. 

 

If I go back to edit the caption I've notice that the HTML code has been altered in that the "<" a ">" symbols have been replaced by &lt; and &gt; respectively.  Below is copy of the code after it has been altered.

 

<audio controls="">&lt;source jive-link-external-small" href="/http%3A%2F%2Fdownloads.esri.com%2Fagol%2Flabs%2Fmaptour%2Fhorse.mp3" rel="nofollow" target="_blank">http://downloads.esri.com/agol/labs/maptour/horse.mp3" type="audio/mpeg"&gt; &lt;embed height="50" width="100"
jive-link-external-small" href="/http%3A%2F%2Fdownloads.esri.com%2Fagol%2Flabs%2Fmaptour%2Fhorse.mp3" rel="nofollow" target="_blank">http://downloads.esri.com/agol/labs/maptour/horse.mp3"&gt;</audio>

 

Here is a link to the map itself, the map is public so should be accessible to anyone. 

 

If there's anyone out there who has encountered this problem that can provide a solution I would hugely grateful!

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