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Cannot create .tpk from ESRI's tile-enabled basemaps

Question asked by beckstrand on May 22, 2018
Latest reply on May 24, 2018 by dougbrowning

I am trying to create a .tpk file to use offline in Collector for ArcGIS. It looks like I should be able to use the World Imagery (for Export) basemap from ESRI. 


I added the URL path for this layer to ArcMap, but when I tried to generate tiles, I got an error message that this layer type was not supported. 


I then read through the comments on the World Imagery (for Export) layer, and one commentator said they could not generate the tile package in ArcMap, but that it worked in in ArcGIS Pro. However, when I run the "Create Map Tile Package" tool in ArcGIS Pro, I get the following error message: "Layer type is not supported: Layers/World_Imagery"


I have confirmed that I am referencing the tile-enabled basemap layer ( and that I am signed in with our organizational account.  Is it actually possible to export tiles from this layer for use in a basemap offline?  If so, how and with what program and/or tool? I have a Basic subscription with the Spatial Analyst extension.