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Failed to add data: Secured feature service proxied through ArcGIS Online

Question asked by elliott.plack on Apr 25, 2018
Latest reply on Mar 17, 2020 by

I am getting a "Failed to add data." error when adding a feature service via the Catalog Pane under Portal. The feature service is added by URL on ArcGIS Online because it is a secured feature service and the username/password are stored in the feature service definition. The secured feature service is published via ArcGIS Server 10.4.1 and contains data that is push/pulled through a firewall to an ArcSDE database (versioned) on Oracle install. Screenshot attached.


In earlier testing, the workflow of adding AGOL-powered feature services via Catalog/Portal worked, but the secure feature service was hosted on ArcGIS Server 10.5.1. Currently, as a potential workaround, I can add the source REST URL of the secured feature service to ArcGIS Pro without issue, but I do not want to hand out the username and password to users. I can also add that same proxied feature service to ArcGIS Pro when it is running on the network where the data originates. Adding it to ArcMap as a hosted service works.And of course, I can view/edit this proxied feature service using web maps, Collector, Survey123, etc.


What is causing the add data error when trying to add the data to ArcGIS Pro? Pro is at v2.1.2.