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Unable to replace Data Store SSL Certificate

Question asked by warice on Apr 21, 2018
Latest reply on Jun 22, 2018 by JQuinn-esristaff

I am attempting to replace the Data Store self-signed certificate with my commercial certificate using the Data Store "updatesslcertificate" utility.   When I run the utility, I receive the following error:  "Error encountered:  Machine 'https://<server name>:2443/arcgis/datastoreadmin' returned an error.  'Unable to import certificate'.  My certificate is in the .pfx format and was imported into and is being used successfully with Portal and Server so I don't believe there is anything wrong with my commercial certificate.  I am not finding anything to troubleshoot this particular issue.