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Custom Print Service - URL Error when adding to Web App Builder Print Widget

Question asked by chad0304 on Mar 12, 2018
Latest reply on Mar 13, 2018 by rscheitlin

I used the export web map tool in ArcGIS Desktop to publish a geoprocessing print service. It published without any errors and I can go to the url (Task: Export Web Map ) and everything looks normal. However when I add the task url to the print service widget I get an error stating, "the url is not available". I have another custom print service from the same serer that currently functions in an existing web app, but I get that same error if I try to add it to a new one.

 

Anyone out there have this issue before. I'm running server and desktop at version 10.6 (just recently upgraded server).

Thanks, Chad

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