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Instance of the service 'System/PublishingTools.GPServer' crashed

Question asked by dsotrean on Jan 23, 2018
Latest reply on Feb 21, 2018 by majetivaraprasad

Hi Experts,

Can you please help me troubleshoot the issue I have when I try to publish a geoprocessing service.

<Failed to publish service.>

 

In the server log I have:

 

<Msg time="2018-01-23T11:20:56,864" type="SEVERE" code="8252" source="System/PublishingTools.GPServer" process="29552" thread="125" methodName="" machine="X.COM" user="" elapsed="">Instance of the service 'System/PublishingTools.GPServer' crashed. Please see if an error report was generated in '/wm/arcgis/server/usr/logs/X.COM/errorreports'. To send an error report to Esri, compose an e-mail to ArcGISErrorReport@esri.com and attach the error report file.</Msg>
<Msg time="2018-01-23T11:21:03,442" type="SEVERE" code="8254" source="Server" process="29552" thread="1" methodName="" machine="X.COM" user="" elapsed="">The containing process for 'System/PublishingTools' job 'j4328cf116dc740f484b182b918a8b77d' has crashed.</Msg>

 

Many thanks,

Daniel

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