AnsweredAssumed Answered

Survey123 "Allow Location"

Question asked by Caismith29 on Nov 5, 2017
Latest reply on Nov 5, 2017 by Philip.Wilson-esristaff

Hello Esri Community,

I recently created a survey in Esri's Survey123 Connect and sent it out to clients after a few successful tests on my machine. People who tried to take the survey immediately reached out saying that their survey results would not submit. After contacting Esri, we have concluded that there are two things you MUST tell people before they take the survey:

1) The survey will not work in Microsoft Edge (even though Survey123 is a Microsoft supported product). It is supported by Chrome, Firefox, and Internet Explorer.

2) During the course of the survey, a pop-up will display asking users if Survey123 can track their location. They must click ALLOW. The pop-up seems to occur in the beginning of the survey, and again when inputting information into a repeat function. Also with maps. If the location question is ignored (x'ed out of), the survey will not submit.

 

Esri is aware of these issues and is working to resolve them. But for now, this is the work-around. 

Outcomes