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ArcGIS Online Single Sign on Question

Question asked by MMSD_GIS on Oct 13, 2017
Latest reply on Oct 30, 2017 by rastrauch

Good Afternoon,I am hoping someone can help out with a question I have about single sign on.  Our organization has single sign on enabled with ArcGIS online.  We noticed that links to maps/apps/galleries redirect our users to the organization home page after signing in, instead of opening the map/app.  This is only happening with Internet Explorer 11 and does not happen with Chrome or Firefox. Unfortunately we cannot change users default browser to Chrome or Firefox and a majority of our users do not have these other browsers.  Is this being caused by the way we have our Single Sign on configured or is this a setting in IE?  Any ideas would be appreciated.  Thought I would try the forum prior to opening a ticket.  Let me know if I can provide additional information to help.

 

Thanks

Dan

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