Good Afternoon,I am hoping someone can help out with a question I have about single sign on. Our organization has single sign on enabled with ArcGIS online. We noticed that links to maps/apps/galleries redirect our users to the organization home page after signing in, instead of opening the map/app. This is only happening with Internet Explorer 11 and does not happen with Chrome or Firefox. Unfortunately we cannot change users default browser to Chrome or Firefox and a majority of our users do not have these other browsers. Is this being caused by the way we have our Single Sign on configured or is this a setting in IE? Any ideas would be appreciated. Thought I would try the forum prior to opening a ticket. Let me know if I can provide additional information to help.
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Hi Rebecca, our Security Administrator added arcgis.com, arcgisonline.com to IE's trusted site list for all of our staff. Hope that this helps, please let me know if there are any other questions.