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Hola buenos dias, me pueden ayudar con este problema?? Adquiri el software en version prueba, pero no lo puedo usar, este este es el mensaje de error que me sale.

Question asked by nacho_1971 on Aug 23, 2017
Latest reply on Nov 9, 2017 by CLau-esristaff

fatal error has been detected by the Java Runtime Environment:
# EXCEPTION_UNCAUGHT_CXX_EXCEPTION (0xe06d7363) at pc=0x000007fefdeaa49d, pid=2528, tid=5092
# JRE version: Java(TM) SE Runtime Environment (7.0_80-b15) (build 1.7.0_80-b15)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (24.80-b11 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [KERNELBASE.dll+0xa49d]
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
# If you would like to submit a bug report, please visit:
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.