Hola buenos dias, me pueden ayudar con este problema?? Adquiri el software en version prueba, pero no lo puedo usar, este este es el mensaje de error que me sale.

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1
08-23-2017 10:11 AM
ignaciofontana
New Contributor

fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_UNCAUGHT_CXX_EXCEPTION (0xe06d7363) at pc=0x000007fefdeaa49d, pid=2528, tid=5092
#
# JRE version: Java(TM) SE Runtime Environment (7.0_80-b15) (build 1.7.0_80-b15)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (24.80-b11 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [KERNELBASE.dll+0xa49d]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# If you would like to submit a bug report, please visit:
# http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.

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CherylLau
Esri Regular Contributor

What kind of graphics card do you have?  Is the driver up to date?

CityEngine 2017.x system requirements—Esri CityEngine | ArcGIS Desktop 

Could you provide more details about what you were doing when the crash happened?

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