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Survey123 crashing when attempting to add image

Question asked by bradenburkholder on Jul 11, 2017
Latest reply on Jul 25, 2017 by rjmdesign

Is anyone else experiencing issues when attempting to add an image to a survey? Specifically, adding a previously captured image, i.e. Select an Image (folder icon) brought up the following issues: 

 

First, I had to find the location where my default camera (Samsung Android device) was storing images. The default was /storage/emulated/0/Pictures, my images were at /storage/emulated/0/DCIM/Camera. I do not believe this was the case in field app version 2.0.56, but I could be mistaken. I didn't test for this issue in 2.1.9.

 

Second, anywhere from 6 to 10 images will load and scroll, then the screen will go black and the app crashes. I do have hundreds of photos in this folder, but I'd guess that's pretty normal for most users. The default sort order may be ascending by name or date/time, but either way the most recent photos are (inconveniently and inaccessibly) buried at the bottom. A descending sort would be nice, but the app crash would still be an issue.

 

Potentially important info:

Android version 6.0.1

Survey123 field app version 2.2.15

 

Similar issues: Image Selection in Survey123 App (see comments as well)

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