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Trying to upload a .slpk to ArcGIS online....when I try to open in the scene viewer, I get this error "Scene service is missing root node"

Question asked by danielle.loring on Jun 12, 2017
Latest reply on Jun 12, 2017 by russell_roberts-esristaff

Trying to upload a 3D scene from another product. It gave me a .slpk file which I uploaded to ArcGIS online (in hopes of opening it in ArcPro). The file is very large and when I try to open the scene viewer, I keep getting Scene service is missing root node.