AnsweredAssumed Answered

Survey not syncing to Portal since the 2.0.56 update

Question asked by maytenieves on May 9, 2017
Latest reply on May 14, 2017 by JHasthorpe-esristaff

I have a survey and feature service hosted on my 10.5 portal that I was able to use until i started using the 2.0.56 version on my iPad. I have not changed anything other than upgrade the mobile app on the iPad. My coworker (who has the 2.0.53 version on his iPad) is able to create and sync surveys with no problem. I also testing the survey on windows version 2.0.53 and it works fine there too. 


I tested publishing the same survey (use the same excel file) to AGO and it works fine with with Survey123 iOs version 2.0.56. 


I get the "Getting Service information" message and it just spins. 


Any ideas as to why this is happening?