I have a survey and feature service hosted on my 10.5 portal that I was able to use until i started using the 2.0.56 version on my iPad. I have not changed anything other than upgrade the mobile app on the iPad. My coworker (who has the 2.0.53 version on his iPad) is able to create and sync surveys with no problem. I also testing the survey on windows version 2.0.53 and it works fine there too.
I tested publishing the same survey (use the same excel file) to AGO and it works fine with with Survey123 iOs version 2.0.56.
I get the "Getting Service information" message and it just spins.
Any ideas as to why this is happening?