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Can't access Geoevent Manager: ERROR: javax.net.ssl.SSLHandshakeException:

Question asked by rchueh on Apr 14, 2017
Latest reply on Jun 7, 2017 by rchueh

ArcGIS GeoEvent Server 10.5  was working fine since I installed it two weeks ago, but it stopped working after I restarted the computer last night.  When I tried to access the GeoEvent Manager, I get "The webpage cannot be found" message.  And, I checked the karaf logs and here is what the errors are:

 

2017-04-14 19:21:54,678 | ERROR | pool-11-thread-1 | Http | 95 - com.esri.ges.framework.httpclient - 10.5.0 | An SSL Handshake error has occurred when attempting to communicate with URL: "https://[ServerName]:6443/arcgis/admin/system/configstore". Please make sure you have imported the SSL certificate from "https://[ServerName]:6443/arcgis/admin/system/configstore" into GeoEvent's site via the ArcGIS Server Admin API. Root Cause: "PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target".
....

2017-04-14 19:24:15,211 | ERROR | pool-11-thread-2 | Http                             | 95 - com.esri.ges.framework.httpclient - 10.5.0 | An SSL Handshake error has occurred when attempting to communicate with URL: "https://[ServerName]:6443/arcgis/admin/machines/[ServerName]/status". Please make sure you have imported the SSL certificate from "https://[ServerName]:6443/arcgis/admin/machines/[ServerName]/status" into GeoEvent's site via the ArcGIS Server Admin API. Root Cause: "PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target".

...

 

The GeoEvent Server is installed and configured exactly described in Installing GeoEvent Server—Installation Guides (10.5) | ArcGIS Enterprise, and with self signed certificate. 

 

Any ideas how can fix this?

 

Thanks

Roman.

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